Your roof acts as the first defense against the harsh weather in the Midwest, so when it’s time for commercial and industrial roof repair, maintenance, or installation, it’s important to have your project completed correctly. Finding the right roofing contractor for your business may take some time, but the benefits are worth it. With over 35 years of experience in the Midwest and over 10 million square feet installed of Duro-last materials, here’s our advice to know you’re working with the right roofing contractor.
Check Google Reviews
Checking a contractor’s reputation via reviews is an easy first step to determine if you’d like to work with them. If a company has experience in roofing projects, finding reviews on Google, Yelp, or other review sites can help sway your decision. An abundance of positive reviews indicates quality work, while negative reviews can be a red flag. Check recent reviews, from about three to six months, to know they are up to date.
Ask For References
Another way to know you’re working with the right contractor is if they provide references or previous portfolio pieces. Asking references for their opinion of working with a contractor and the finished project can be an indicator of either trustworthy or poor work. If a company cannot provide any referrals or previous work, it can be a bad sign. Unless new, every company should have references to help you decide whether or not you want to work with that contractor.
Communicate Freely
The roofer you select should be able to easily explain the process of your roof project. Do not agree to everything a roofing company suggests without understanding the suggestions and steps they plan on taking. Also, if any problems arise during your project, the company needs to have full transparency to keep you informed throughout the project. And, if you have questions during the project, you should be able to contact them easily.
Before signing a contract, make sure you have everything promised in writing, including an itemized estimate. A reliable roofer will make promises they’re not afraid they can complete and should not pressure you into signing a contract before you’re ready.
Be Comfortable Around Them
On top of being able to easily contact your roofing contractor, you need to feel comfortable around them. When talking to different companies, use your best judgment to get the sense they are not going to upsell you, and pay attention to whether or not they listen to your actual roofing concerns for the project.
Verify They’re Licensed, Insured, and Offer Warranty
A huge indicator of a reliable contractor is whether the company has proper licenses and insurance. It is best practice to ask for licensing and insurance before signing a contract. This helps protect you and your building. For example, if a company does not have insurance and an employee gets injured while working on your roof, you can be responsible for the injuries. Make sure the license and insurance are up to date and cover damages to your property.
A company should have no problem providing their license and insurance as it can be seen as a sign of professionalism and trust. Also, providing a warranty on materials, labor, and other related costs can offer peace of mind you are working with the right contractor.
Manufacturer-Certified Roofing Contractors
For good measure, hiring certified contractors can promise roofing knowledge and skills. There are roofing manufacturers, such as Duro-last, that offer certifications to recognize quality roofers. These contractors must meet specific standards and participate in continuous training.
Observe If They’re Prepared
A key sign you chose the right company to work with is if they show up prepared. A trustworthy contractor will follow a timeline, show up on time, and have the correct equipment and materials ready. Not following these simple professional practices may indicate that you’re working with a poorly trained company.
Understand Your Payment
One of the biggest red flags of a contractor is if they require to be paid in full before your roofing project begins. It’s common to pay a deposit, but if they are also asking for more money throughout the project, that’s another red flag. It is abnormal for a contractor to need more money during a roofing project because they should be able to afford the difference from the original contract you signed.
The Duerson Corporation Is The Right Contractor For You!
If you’re in the process of looking for a contractor, The Duerson Corporation is right for you! We are built on the founding principles of integrity, quality, and innovation. With our expertise, we understand a new roof or repair is just part of the full roofing process. We are focused on forming long-lasting and professional relationships, so you can rely on and trust us for all your future roofing needs. Partner with us today!